overpromising, underdelivering: updated!

Last Saturday we visited a shop that looked like a great source for our wood countertops.  They had other kitchen stuff too, and we left them with measured drawings of our kitchen so that they could give us a ballpark estimate on cabinets and flooring as well.  But we were most interested in the wood counters.  We were told we’d get the estimate probably Tuesday, at the latest, Thursday.  Thursday’s just about over with, and no estimate has yet arrived.  Does not bode well; I can just imagine this kind of thing happening three or four weeks into the project, when we’re waiting for them to make the templates or fabricate the counters.

Update: I blogged too soon – they came through with the estimates right at the end of the day.  And the numbers are looking good!

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